App bloat, a checkout that quietly leaks conversions, and operations held together by spreadsheets are costing you orders.
What we do on Shopify.
Evidence before claims.
A buying-journey review, a prioritised list of what's costing you orders, the repair itself, and verification against live traffic — in plain English.
SHOPIFY, IN DETAIL
What we can actually do.
Can you build custom Shopify apps and checkout extensions?
Yes. We build private and custom apps against the Shopify Admin and Storefront APIs, App Bridge and Shopify Functions — for logic the app store can't cover: custom pricing and discounts, B2B rules, bundle and subscription logic, and Checkout Extensibility for stores on Plus. Where a public app already does the job well, we'll tell you to use it rather than build.
Our conversion rate dropped and we don't know why. Can you find it?
Usually, yes. Selective conversion drops trace to a specific failure — a payment method erroring on 3-D Secure, a shipping rule returning no rate for some addresses, or an app script breaking the cart on certain devices — that never shows in Shopify's own reports because the store still works for most people. We reproduce the exact failing path, isolate who it affects, repair it and verify against live sessions.
Can you make a slow Shopify store faster?
Yes — and it usually recovers conversions at the same time. We audit what each key page actually loads (theme, apps, third-party scripts), remove or scope the apps taxing your speed, and target real Core Web Vitals: LCP under 2.5s, INP under 200ms. We measure impact on the journeys that make you money, not a synthetic score in isolation.
Do you work with Shopify Plus?
Yes. Plus work is a core specialism — Functions (the successor to Scripts), Flow automations, B2B and wholesale, Checkout Extensibility, and multi-storefront and multi-currency setups. If you're weighing an upgrade to Plus, we'll give you a straight read on whether it's justified for your operation.
Can you connect Shopify to our ERP, 3PL or warehouse?
Yes. We connect Shopify to ERPs, 3PLs, carriers, marketplaces and analytics using its APIs and webhooks, with a clear source of truth for each piece of data so inventory and orders don't drift. We use proven connectors where they fit and build custom integration only where your operation is genuinely different.
How do we start, and do you need our passwords?
You start with a Store & Systems Audit. The first review is of your public store and the symptom you describe — no passwords required. Access is only requested later, scoped to a specific repair, with controlled access and an instant rollback path.
Review my Shopify store.
No technical diagnosis required. We identify the priority and explain the first action before any work begins — no passwords to start.