A plugin update breaks checkout, an HPOS migration goes sideways, or the catalogue and feeds drift out of sync — and revenue is at risk.
What we do on WooCommerce.
Evidence before claims.
A review of the buying journey and system state, a prioritised list of what's at risk, the controlled repair, and verification — with staging and rollback where a live store is involved.
WOOCOMMERCE, IN DETAIL
What we can actually do.
Can you build custom WooCommerce plugins and extensions?
Yes. We build custom plugins against WooCommerce's hooks, filters and REST API, following the practices that keep a build maintainable: no core edits, update-safe code, clear data ownership and defined acceptance criteria. We scope the business rules, users, data and security up front — the decisions that separate a durable plugin from a fragile one.
A plugin or theme update broke our checkout. Can you fix it and stop it recurring?
Yes. First we stabilise the live store, then reproduce the conflict on staging to find the exact plugin, hook or script at fault. The lasting fix is a discipline, not a one-off: staging-first update readiness, a compatibility check before you deploy, and a rollback path — so a routine update stops being a risk to trading.
Should we move to HPOS (High-Performance Order Storage)?
For most growing stores, yes — HPOS stores orders in dedicated tables instead of post meta, which improves order-screen and query performance at scale. The catch is plugin compatibility: every extension that touches orders needs to support it. We check your specific plugin set, migrate on staging, verify, then switch — rather than flipping it and hoping.
Can you make a slow WooCommerce store faster?
Yes. Slowness usually comes from uncached dynamic requests, heavy or conflicting plugins, slow database queries on large catalogues, and un-optimised images. We add page and object caching, index the queries that hurt, right-size images to WebP/AVIF, defer non-critical scripts, and target Core Web Vitals — measured on the pages that convert.
Can you connect WooCommerce to our ERP, suppliers or 3PL?
Yes. We connect WooCommerce to ERPs, suppliers, carriers and analytics through its REST API and webhooks (and WP-CLI for controlled bulk operations), with a defined source of truth so stock and orders don't drift across systems. Proven connectors where they fit; custom integration where your operation is genuinely different.
How do we start, and do you need our passwords?
You start with a Store & Systems Audit. The first review is of your public store and the symptom you describe — no passwords required. Access is only requested later, scoped to a specific repair, with controlled access and instant rollback.
Review my WooCommerce store.
No technical diagnosis required. We identify the priority and explain the first action before any work begins — no passwords to start.